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ABOUT CENTRE

Find out more about what we do and our team.

Latest News & Events

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The BMW Apprenticeship Scheme

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Our Current Offers

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The BMW Detox Offer

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We're Hiring: Retail Sales Administrator

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We're Hiring: Product Genius

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WE'RE ON SOCIAL MEDIA

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WE ARE RECRUITING

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The All-New BMW 3 Series - Now at 4.9% APR

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The BMW i Range

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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The BMW Apprenticeship Scheme

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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VED Tax Changes

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BMW i8 Roadster

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Bump it. Snap it. Send it.

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0% Financing on Servicing & Parts at Specialist Cars

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Impress with the new BMW Shadow Edition

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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BMW Integrated Navigation at Specialist Cars

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Julian Bourne

Head of Business

Ashley Wicks

BMW Sales Manager
  • Department BMW Sales

Ian Ross

Retail Sales Manager
  • Department BMW Sales

Dan Tucker

Retail Sales Manager
  • Department BMW Sales

Tony Gair

Loyalty Manager
  • Department BMW Sales

Steve Hudson

Retail Sales Consultant
  • Department BMW Sales

Jamil Hanif

Retail Sales Consultant

Cornell Greer

Retail Sales Consultant
  • Department BMW Sales

Alfie Long

Retail Sales Consultant
  • Department BMW Sales

Yusuf Akburak

Retail Sales Consultant
  • Department BMW Sales

Hee Kiat Goh

Retail Sales Consultant
  • Department BMW Sales

Riordan Molloy

Retail Sales Consultant
  • Department BMW Sales

Tony Yendell

Used Car Stock Controller
  • Department BMW Sales

Ian Glantz

Corporate Sales Manager
  • Department Corporate

Verina Lord

BMW Showroom Host

Charlotte Akerman

BMW Showroom Host

Sales Administrators

  • Department BMW Sales

John Fincher

Aftersales Manager
  • Department Aftersales

Butch Buczynski

Senior Service Advisor
  • Department Aftersales

Rebecca Bulbrook

Service Administrator

Lynda James

Service Administrator

Emily Conrad

Service Advisor
  • Department Aftersales

Leanne Aradi

Service Advisor

Rhys Davies

Parts Advisor

Lee Tynan

Parts Advisor

Service Advisors

  • Department Aftersales

Tony Collins

Parts Manager
  • Department Aftersales

David Niven

Accountant
  • Department Finance

Tim Brighton

Accountant
  • Department Finance

Parts Team

  • Department Aftersales

Workshop

  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff are friendly, efficient and take care of both myself and my car

Service

Always helpful from making appointment, collecting car, carrying out the work and bringing the car back. Easy to get car booked in for when its convenient

Service

I had regular contact from the team. Finance position was made clear and delivery was arranged at a time that suited me. Addition of the handover room was very special.

Service

Car was having MOT. While I was there, it was cleaned, James paired up my new mobile phone to the car and I got a quote to upgrade the Sat Nav. I was shown to the waiting area and the tea/coffee m/c.

Service

Same reason as I gave above. I phoned a different BMW dealership afterwards which had a very helpful lady in the service department. I will go there next time unless I decide to go back to a Lexus car

Service

Easy to get to. Do MOT and service while u wait. Nice area where I can work while I wait

Service

Very satisfied

Service

Had arranged to talk about a new lease deal whilst car was being serviced had arranged to meet at 8:30 am Recieved a call at 12 lunchtime stating they couldnt find me ? Ps only two customes in waiting area

Service

I chose to have my tyres replaced by BMW, as they have the experience of replacing run flat tyres, and take care of the wheels. They did this, and returned the car with the new tyres, no problems.

Service

First class advice and service at a trying time.well done.

Service

BMW do not support the retailer in helping to identify the leak

Service

Had a bit of a wait when collecting car

Service

The service advisor who dealt with me was unavailable when I went to collect my car and I was overcharged. But the service advisor called me the next day to refund me the amount which to me is very professional.

Service

Expensive for what was actually done.

Service

Waiting time was almost 2 hours

Service

Difficult to park at the dealer Check in took too long - One customer who arrived after me was checked in and left before I was seen. Sit and wait for 90min (MOT) took 3 hrs , although I did agree to having the brake fluid changed

Service

An experience devoid of any urgency to keep me informed, briefed or with sympathy. Work needed due to a product recall so I attributed this poor experience to the fact it wasn't paid work and felt as though I was a hinderance to them so treated as so

Service

Excellent service

Service

It all went smoothly

Service

See above. Complimentary car wash is a welcome added bonus.

Service

Great service

Service

The service team and the work done on the day was very good. but having to pay for a part that was faulty when i collected my car and was previously agreed would be changed under warranty is no way to keep your customers!

Service

When I booked they stayed 1.5 hrs for service and when I turned up they stated 2 hrs

Service

I had service done at 39.000, after I rang a booking when I had 37.000 and they said that I have to pay for it, even though I had a service plan for 3 years or 38.000, but they made the booking in a way I go over, so I can pay

Service

Although the fault I had with the Connected Drive could not be reproduced by your mechanics (seems to have corrected itself), I was advised that I was due a free service (part of the purchase package) that I hadn't realised, so this was carried out.

Service

Issue never resolved pretty much since purchase of the car

Service

Nice showroom,plenty of coffee and very professional staff

Service

The service I received was very good but it was extremely frustrating that the car seemed to have been been reset, as all audio, phone, seat and heater settings were all lost.

Service

As above

Service

I used to take my car to different BMW in Warrington and Preston The cleaning of the car was higher standard

Service

They were very helpful and made sure we had a replacement car whilst ours was getting fixed

Service

Good customer services however when I was told that my car was ready for collection I went to the branch and I had to wait 30 min until someone came to me as all the representative were busy

Service

The service engineer claimed no fault found, but the problem with the air spoiler had existed for 5 weeks. Not convinced it won't reoccur.

Service

Nikki Rootes Chandler the service reception manager, could not have been more helpful. After I had told her all about all the problems I have had with their Stevenage branch.

Service

A change of lamp bulb alone this time, but efficvient and speedy service

Service

Please see below

Service

DID NOT EXPECT TO HAVE TO LEAVE THE CAR OVERNIGHT BUT CAR RETURNED AT EARLIEST OPPORTUNITY

Service

Was done in the time stated and was done well

Service

Easy booking for service and efficient friendly customer service

Service

Kept waiting while loan car organised, despite it being organised weeks in advance. When I picked up my car after service it had a warning light on the dashboard!! Also now have to take it back again as within a week its showing another service due!

Service

Work completed fine.

Service

Cannot fault the dealership at all during this process, always helpful, engaged us during the whole process and would use again. In particular Tony Gair has been great to work with and would happily deal with him and his team again.

Sales

Very helpful, informative and kept me updated with the purchase

Sales

excellent service throughout the process

Sales

What can I say except that every one was very helpful