All work completed to good standard

Excellent & professional communication from Tracy prior, during and after service. Informative video from Technician. I will be using Luton SC for future servicing. I plan to keep the car for years so I'm happy to find a place I'm confident with.

Great staff. Nice atmosphere and friendly people always read to help you.

Good service

I was quoted a price and charged as per quote.

Excellent service.

Very good service and lot of support

They carried out the work professionally very helpful

Was well looked after

Informative Staff, Kept Updated At All Times Whilst Waiting

Good communication and clarity about expectations

Customer service is so important today Specialist cars Luton have always been exceptional

It was a great experience this time when i visited for the quick check-up. The car was checked thoroughly and i was told that the tyres need replacement. I checked on the prices outside with a couple of retailers and BMW was able to give me the best.

Prompt courteous staff and does exactly what it says on the tin!

Service carried out in the time allocated

Very good service from all front line staff. Work was completed without issue.

Professional - Had recall which was checked by service advisor and EGR replaced as part of the service

The service was completed on time

Quick fault finding

GOOD TREATMENT

The showroom is immaculately presented and the staff are both friendly and approachable. I am able to work out of the showroom if on a waiting service and there are refreshments available. It's a pleasure to deal with the Luton branch!

Everything was explained very clearly, the process from start to finish was made very easy and Tony was always available to answer any questions.

Very good sales lady

catered for my exact needs in good time and the buying experience was very straight forward

The staff member that I dealt with was very helpful and understood my needs

Was having a few personal issue and couldn't pick up the car when it was ready , they understood my dilemma and help me out tremendously .

Could not be more helpful particularly under extreme circumstances due to the corvid lockdown