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Proud Sponsors of Luton Town FC!

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The BMW 1 Series Range

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The BMW X3 xDrive20d M Sport

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The BMW Approved Used Sales Event

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3 Series M Sport Saloon

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The BMW X5

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The BMW X7

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Specialist Cars Summer Offers

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Get a 10% discount this September on lifestyle accessories!

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The BMW 5 Series M Sport Range

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The BMW M5 - Save £20,000 + £5,000 Deposit Contribution!

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The New BMW 1 Series

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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The BMW Apprenticeship Scheme

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WE'RE ON SOCIAL MEDIA

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The BMW i Range

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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The BMW Apprenticeship Scheme

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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VED Tax Changes

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Bump it. Snap it. Send it.

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0% Financing on Servicing & Parts at Specialist Cars

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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BMW Integrated Navigation at Specialist Cars

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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WE ARE RECRUITING

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your perfect BMW couldn't be closer

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Meet the team

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Julian Bourne

Head of Business

Ashley Wicks

BMW Sales Manager
  • Department BMW Sales

Dan Tucker

Retail Sales Manager
  • Department BMW Sales

Tony Gair

Loyalty Manager
  • Department BMW Sales

Steve Hudson

Retail Sales Consultant
  • Department BMW Sales

Jamil Hanif

Retail Sales Consultant

Cornell Greer

Retail Sales Consultant
  • Department BMW Sales

Yusuf Akburak

Retail Sales Consultant
  • Department BMW Sales

Hee Kiat Goh

Retail Sales Consultant
  • Department BMW Sales

Tony Yendell

Used Car Stock Controller
  • Department BMW Sales

Ian Glantz

Corporate Sales Manager
  • Department Corporate

Verina Lord

BMW Showroom Host

Charlotte Akerman

BMW Showroom Host

Sales Administrators

  • Department BMW Sales

John Fincher

Aftersales Manager
  • Department Aftersales

Butch Buczynski

Senior Service Advisor
  • Department Aftersales

Rebecca Bulbrook

Service Administrator

Lynda James

Service Administrator

Emily Conrad

Service Advisor
  • Department Aftersales

Leanne Aradi

Service Advisor

Rhys Davies

Parts Advisor

Lee Tynan

Parts Advisor

Service Advisors

  • Department Aftersales

Tony Collins

Parts Manager
  • Department Aftersales

David Niven

Accountant
  • Department Finance

Tim Brighton

Accountant
  • Department Finance

Parts Team

  • Department Aftersales

Workshop

  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No coordination between staff calling me to remind about the apppointment when the car was already in the workshop.

Service

Excellent staff & service

Service

Resolved the issue and with friendly and courteous service.

Service

Work carried out was fine but car was dented (still waiting for a comeback) and locking wheel nut went missing

Service

We were given accurate timing and fuss free customer service.

Service

I left the car at 8.00am for a simple MOT and asked to collect it at 1.30pm. Unfortunately you had to fit a new tyre because of damage to one of the existing. But I couldnt drive the car away until 4.00pm. Not good enough for a premium car service.

Service

Lady was very helpful

Service

The whole process was very easy, car was picked up from my house and returned cleaned after being serviced. It did have an issue with the blown bulb which was still blown on the car's return but that was simply rectified with a return visit.

Service

Every one is helping and the is the Best garage BMW All Staff are nice I'm Very happy Thank you

Service

I was well treated.

Service

Reliable service

Service

Service was to freshen air con however after 4/5 days it was back to previous state that it smelt of dogs on start up and became ok after initial starting of vehicle

Service

My care didn't service when under warranty time

Service

The service provided has been precise and efficient

Service

very slow to book me in waiting for staff who were wandering around and the loan car provided was old and dirty inside and smelt of cigarettes

Service

everything was done to an excellent standard and within the time specified.

Service

Average service - have to go back to get service alert turned off again!! same thing happened last service!!

Service

Easy, stress free and informative (video update)

Service

The price of repairs was so much higher than another quote I had been given (however I needed the work done that day so had to have it done). The price of brake pads and sensors was more than double another quote I had from another garage.

Service

Service took longer than anticipated. Spent a loty od time waiting

Service

Fixed price, great communication, valet service and customer area next to showroom is exceptional

Service

When you go to your local BMW dealership 2 times to fix your problem and they don't fix it you can't say nothing else. Now I'm waiting for the 3rd appointment with them

Service

gave me my car back broke

Service

Prompt and very efficient

Service

As above

Service

Fast service

Service

Tyres recommended to be replaced but at least 20% more expensive than the high street. Would expect better from BMW.

Service

Car was on a recall, but felt penalised for this. Should be BMW that makes process as easy as possible, but no offer of courtesy car, or car pick up, or lift back to home. Not even a sorry for inconvenience, even VW gave me a small gift

Service

Work was done within time quoted. There is a recall on my car and was done as part of warranty, because of this the courtesy car was free (honest dealer) A 4 star instead of 5 because my car was not washed properly unfortunately....

Service

Work done in time advised and contact during the day kept me informed of progress

Service

Jodie did a great job of organising my work before the day. On the day service was good also. Jodie organised 4 new tiers and 2 wheel referbishments.

Service

Overall a good service until I paid. Having paid it appeared that's where customer service ends at Specialist Cars, was told at 15:30 our car would be with us within half an hour, the car was finally delivered at 17:45

Service

The customer service was just not good enough and also got a manual loan car when they promised automatic at the time of booking

Service

In general and many years using Specialist cars I have found there is an excellent level of care and genuine desire for customer satisfaction

Service

Very happy with the service received

Service

Good service

Service

Vehicle has had to be booked back in as something is not right with the handbrake following service/works carried out

Service

Lack of bulb and ridiculous cost to replace

Service

Am not happy

Service

I've used Specialist Cars Luton for over 15 years and have always been impressed

Service

Parking is an issue! Everything else is great. Very nice customer service inside.

Service

All fine

Service

Started and finished on time. Very thorough attention to detail.

Service

Ive always had fantastic service from team at Specialist Cars in Luton

Service

This was only my 2nd experience so I will need to go a few times more before I am convinced they have improved permanently from my poor experience on my 1st visit.

Service

I gave this score because my car was collected, serviced and returned all as pre-arranged

Service

Great friendly

Service

Thought they made a big thing of a complimentary health check which, when pressed, was nothing more than a walk around my car. The oil light was on and the service light not reset when collected. No tyre pressures checked. So

Service

As above . The waiting time could have been a little more accurate however .

Service

My car feels a lot better since it was serviced.

Service

Very impressed. Would of liked to of known exactly what the problem was with my car - even though it has been fixed.

Service

Because it's true

Sales

Delivery of my car felt really special and exceeded my expectations in terms of picking up my luxury car.

Sales

Personal wery friendly and helpful.

Sales

Always satisfied.

Sales

Overall I had 5 class service from start to finish. No pushy cheesy sales man, just knowledgeable staff, with a great friendly and professional manner. Cornell and team were fantastic and took time to ensue that my purchase was the right 1!

Sales

No flowers or champagne.

Sales

Comfortable showroom and never left waiting