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THE 4.

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10 fun facts on our BMW PHEV Range

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Specialist Cars Exclusive Offers

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The entire BMW Range at just 2.9% APR

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Introducing the new BMW 128ti.

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The BMW 5 Series.

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Pre-order the new BMW iX3 Premier Edition

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Introducing the BMW 2 Series Gran Coupe

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BMW Owner's Guide: Maintaining Your BMW.

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The BMW i Range

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Proud Sponsors of Luton Town FC!

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The BMW X5

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The BMW X7

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The New BMW 1 Series

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The BMW Apprenticeship Scheme

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WE'RE ON SOCIAL MEDIA

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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The BMW Apprenticeship Scheme

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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Bump it. Snap it. Send it.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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WE ARE RECRUITING

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How to get connected with BMW Connected Drive.

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YOUR PERFECT BMW COULDN’T BE CLOSER.

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BMW M.

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Specialist Cars BMW Group Reopen Update - COVID-19.

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A History of Specialist Cars

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Meet the team

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Julian Bourne

Head of Business

Ashley Wicks

General Sales Manager

Dan Tucker

Retail Sales Consultant Manager
  • Department BMW Sales

Steve Hudson

Retail Sales Consultant Manager
  • Department BMW Sales

Robert Neale

Retail Sales Consultant Manager

Jamil Hanif

Retail Sales Consultant

Tony Gair

Loyalty Manager
  • Department BMW Sales

Cornell Greer

Retail Sales Consultant
  • Department BMW Sales

Lucy Fisher-Garfield

Retail Sales Consultant

Mitchell Scales

Retail Sales Consultant

Hee Kiat Goh

Retail Sales Consultant
  • Department BMW Sales

Tony Yendell

Used Car Stock Controller
  • Department BMW Sales

Sales Administrators

  • Department BMW Sales

John Fincher

Aftersales Manager
  • Department Aftersales

Nikki Rootes-Chandler

Service Reception Manager

Jodie Darvall

Service Administrator

Lynda James

Service Administrator

Emily Conrad

Service Advisor
  • Department Aftersales

Tracy merson

Service Advisor
  • Department Aftersales

Tony Collins

Parts Manager
  • Department Aftersales

John Lucas

Technician

Andy Morey

Technician

James Johnson

Technician

Dan Smith

Technician

Zakeer Hussain

Technician

Rory Whooly

Service Driver

Maxine Beckles

Warranty Internal

Barry Simpson

Service Advisor

Lewis Davies

Technician

Calvin Muniafu

Technician

Paul Kelleher

Technician

Abdul Rob

Tyre Technician

Jon Gill

Technician

James Margrave

Technician

Chris Lill

Apprentice

Ross Alderton

Technician

Lee Tynan

Technician

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All work completed to good standard

Service

Excellent & professional communication from Tracy prior, during and after service. Informative video from Technician. I will be using Luton SC for future servicing. I plan to keep the car for years so I'm happy to find a place I'm confident with.

Service

Great staff. Nice atmosphere and friendly people always read to help you.

Service

Good service

Service

I was quoted a price and charged as per quote.

Service

Excellent service.

Service

Very good service and lot of support

Service

They carried out the work professionally very helpful

Service

Was well looked after

Service

Informative Staff, Kept Updated At All Times Whilst Waiting

Service

Good communication and clarity about expectations

Service

Customer service is so important today Specialist cars Luton have always been exceptional

Service

It was a great experience this time when i visited for the quick check-up. The car was checked thoroughly and i was told that the tyres need replacement. I checked on the prices outside with a couple of retailers and BMW was able to give me the best.

Service

Prompt courteous staff and does exactly what it says on the tin!

Service

Service carried out in the time allocated

Service

Very good service from all front line staff. Work was completed without issue.

Service

Professional - Had recall which was checked by service advisor and EGR replaced as part of the service

Service

The service was completed on time

Service

Quick fault finding

Service

GOOD TREATMENT

Service

The showroom is immaculately presented and the staff are both friendly and approachable. I am able to work out of the showroom if on a waiting service and there are refreshments available. It's a pleasure to deal with the Luton branch!

Service

Everything was explained very clearly, the process from start to finish was made very easy and Tony was always available to answer any questions.

Sales

Very good sales lady

Sales

catered for my exact needs in good time and the buying experience was very straight forward

Sales

The staff member that I dealt with was very helpful and understood my needs

Sales

Was having a few personal issue and couldn't pick up the car when it was ready , they understood my dilemma and help me out tremendously .

Sales

Could not be more helpful particularly under extreme circumstances due to the corvid lockdown