Very responsive, happy to help with special requests. Pleasant and friendly staff. Only slight downside was time needed to source parts for an older vehicle.

Tracy at Specialist Cars Luton was really helpful and provided great service with follow-up communications.

Work carried out and also advised of additional work that would need carrying out,, but was asked first before proceeding.

Just a minor problem in contacting to ascertain status of the job

Professional, helpful: great service!

The service was carried out on time and efiicientely

Very good service

Wonderful people and Great service

On the same day as my service my car lost approximately 6.5 Litres of oil in 200 miles, warning light directed me to put in one litre of oil asap. 150 miles later same warning light appeared , another litre of oil added, phoned dealer to report issue

The free Heath Check was good but I was offered a car clean and this was dreadful. It looked as though someone had just spread the dirt with a damp cloth. I had to stop to clean my windscreen as I couldn't see out clearly with the sun in my face.

See comments above.However the service staff we very apologetic and helpful so my scores are not reflective of the service they provided.

Leanne was polite but car not cleaned properly and despite asking for tyres to be checked had a warning come up to say low pressure. Called Leanne left a vm but no response. When I had it serviced back in Nov same sort of issues. Rating is centre

Great service

The staff were friendly and helpful and service carried out on my car with no issues or delays

Superb service from John Fincher And the Mecanic Phillip.Outstanding !

The issue wasn’t sorted

Good service except that I wasn't asked to sig the workcard, which resulted in several phone calls, seemed to be difficult to organise

I was very satisfied

Always a pleasure from the minute we walk through the doors

Service took longer than scheduled

Trouble free, top quality service experience from start to finish

Kept informed of the status of my vehicle

Very professional

Helpful staff, test drive, easy

The salesperson knew her product and guided me through the process without fuss or a hard sell.

We were kept informed at all times on both the production of our car and its arrival at the garage

I was able to complete my purchase on my first visit and collected my new car within one week.

Very satisfied with the salesman and all the staff. Nothing was too much trouble as any queries were explained fully and any questions asked were answered in detail