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ABOUT CENTRE

Find out more about what we do and our team.

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The BMW Detox Offer

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THE BMW X3 M SPORT.

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WE'RE ON SOCIAL MEDIA

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WE ARE RECRUITING

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Our Current Offers

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The All-New BMW 3 Series - Now at 4.9% APR

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The BMW X3 & X4 Offer

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The BMW i Range

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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The BMW Apprenticeship Scheme

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The BMW Apprenticeship Scheme

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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VED Tax Changes

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BMW i8 Roadster

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Bump it. Snap it. Send it.

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0% Financing on Servicing & Parts at Specialist Cars

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Impress with the new BMW Shadow Edition

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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BMW Integrated Navigation at Specialist Cars

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Julian Bourne

Head of Business

Ashley Wicks

BMW Sales Manager
  • Department BMW Sales

Ian Ross

Retail Sales Manager
  • Department BMW Sales

Dan Tucker

Retail Sales Manager
  • Department BMW Sales

Tony Gair

Loyalty Manager
  • Department BMW Sales

Steve Hudson

Retail Sales Consultant
  • Department BMW Sales

Jamil Hanif

Retail Sales Consultant

Cornell Greer

Retail Sales Consultant
  • Department BMW Sales

Alfie Long

Retail Sales Consultant
  • Department BMW Sales

Yusuf Akburak

Retail Sales Consultant
  • Department BMW Sales

Hee Kiat Goh

Retail Sales Consultant
  • Department BMW Sales

Riordan Molloy

Retail Sales Consultant
  • Department BMW Sales

Tony Yendell

Used Car Stock Controller
  • Department BMW Sales

Ian Glantz

Corporate Sales Manager
  • Department Corporate

Verina Lord

BMW Showroom Host

Charlotte Akerman

BMW Showroom Host

Sales Administrators

  • Department BMW Sales

John Fincher

Aftersales Manager
  • Department Aftersales

Butch Buczynski

Senior Service Advisor
  • Department Aftersales

Rebecca Bulbrook

Service Administrator

Lynda James

Service Administrator

Emily Conrad

Service Advisor
  • Department Aftersales

Leanne Aradi

Service Advisor

Rhys Davies

Parts Advisor

Lee Tynan

Parts Advisor

Service Advisors

  • Department Aftersales

Tony Collins

Parts Manager
  • Department Aftersales

David Niven

Accountant
  • Department Finance

Tim Brighton

Accountant
  • Department Finance

Parts Team

  • Department Aftersales

Workshop

  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I had service done at 39.000, after I rang a booking when I had 37.000 and they said that I have to pay for it, even though I had a service plan for 3 years or 38.000, but they made the booking in a way I go over, so I can pay

Service

Issue never resolved pretty much since purchase of the car

Service

Although the fault I had with the Connected Drive could not be reproduced by your mechanics (seems to have corrected itself), I was advised that I was due a free service (part of the purchase package) that I hadn't realised, so this was carried out.

Service

Nice showroom,plenty of coffee and very professional staff

Service

The service I received was very good but it was extremely frustrating that the car seemed to have been been reset, as all audio, phone, seat and heater settings were all lost.

Service

I used to take my car to different BMW in Warrington and Preston The cleaning of the car was higher standard

Service

As above

Service

They were very helpful and made sure we had a replacement car whilst ours was getting fixed

Service

The service engineer claimed no fault found, but the problem with the air spoiler had existed for 5 weeks. Not convinced it won't reoccur.

Service

Good customer services however when I was told that my car was ready for collection I went to the branch and I had to wait 30 min until someone came to me as all the representative were busy

Service

Nikki Rootes Chandler the service reception manager, could not have been more helpful. After I had told her all about all the problems I have had with their Stevenage branch.

Service

A change of lamp bulb alone this time, but efficvient and speedy service

Service

Please see below

Service

Easy booking for service and efficient friendly customer service

Service

DID NOT EXPECT TO HAVE TO LEAVE THE CAR OVERNIGHT BUT CAR RETURNED AT EARLIEST OPPORTUNITY

Service

Was done in the time stated and was done well

Service

Kept waiting while loan car organised, despite it being organised weeks in advance. When I picked up my car after service it had a warning light on the dashboard!! Also now have to take it back again as within a week its showing another service due!

Service

Work completed fine.

Service

Concerned that there is insufficient local expertise to deal quickly with Hybrid vehicles. However it is not surprising given the newness of the technology.

Service

I couldn't fault the work undertaken which, regrettably, was due a failure of the electronic fuel pump. I was disappointed with the failure of an expensive electronic component after 3 yrs of use.

Service

It is because you are specialist cars,....WOWJD.

Service

Continue to give excellent service

Service

The Service personnel anticipated a possible need to keep the vehicle overnight and offered a loan car. The vehicle was kept in overnight.

Service

Very pain free and professional

Service

again they were able to help me immediately, they took my car in straight away even though I turned up unexpectedly.

Service

Everything done on time and car comes back cleaner

Service

Tracey was very friendly, efficient and did not lose track of what needed doing on my car.

Service

Did exactly what was asked of them.

Service

A feeling of being valued

Service

Salesman helpful, showed me a car outside of the showroom that met my requirements, handed me suitable information to take away.

Service

Been a BMW customer for 30 yrs and completely satisfied with the service I received from this company from start to finish.

Service

Pass the blame culture. Don’t want to take accountability and I had to call 6/7 times to get a response. My calls were avoided and only got a response when I sent an email including the head of the branch.

Service

Always a warm welcome at Specilist Cars Luton, but a little surprised the paper work was not immediately to hand having pre booking the service.

Service

Not completely satisfied due to shortcomings indicated above.

Service

Very courteous and helpful

Service

It was ok. This was my first experience as a new BMW owner and I had higher expectations.

Service

Very helpful, informative and kept me updated with the purchase

Sales

excellent service throughout the process

Sales

What can I say except that every one was very helpful

Sales

Excellent service at BMW specialist cars Luton.

Sales

From start to finish can’t really fault the service offered. Being a big Mercedes fan with a strange sense of brand loyalty I must say the experience delivered by Derek and the team from specialist cars is unrivalled!

Sales

Cornell was a great sale professional, knew his product

Sales

I did feel the process was too long and BMW kept telling me the car was further along than the centre. Very confusing.

Sales

I have bought from this dealer previously and would highly recommend Specialist Cars

Sales

Communication was excellent, advice given and the sales process helpful and not pushy. Hand over was enjoyable and well organised to ensure a smooth process. Alfie at Specialist Cars was excellent to deal with.